The ''WOW'' Factor: Where Service Excellence Starts Workshop

Virginia Tourism Corporation in partnership with New River Community College will be hosting The "WOW" Factor: Where Service Excellence Starts. The workshop is presented again after being well received in September with over 100 participants at NRCC. This workshop is free.

Join me at this great customer service workshop. I work directly with Virginia destinations and attractions, presenting customer service training programs for front-line staff and management. My presentation will identify why customer service is crucial to your success. I will also discuss positive behaviors that enhance customer service skills and the importance of treating co-workers as internal customers. Learn to apply principles that will earn you the loyalty of your customers and the respect of your teammates. Lead by example and give your front-line employees the confidence and support needed to exceed customer expectations. Please click here to register online. Register here: https://www2.nr.edu/wd_service/