Director of Member Services

Montgomery County Chamber of Commerce
Job Description
The Montgomery County Chamber of Commerce is seeking a dynamic, personable, highly organized and energetic individual to join their team.

The Director of Membership Development is responsible for all sales activities in the areas of recruiting new members, member relations, committee management and event sponsorship sales.
Pay structure is base salary plus commission; annual earning potential is $72,000 +.

Essential Duties and Responsibilities:
Member Sales and Recruitment
Recruitment of new members including outside sales based on goals established by the Executive Director and Board of Directors.
Review detailed written prospect list with Executive Director biweekly.
Conduct regular contact and follow-up with prospects (phone, email, face-to-face). This includes the occasional cold call.
Serve as initial point of contact for new and potential members.

Membership Services Sales
Market and sell sponsorships for Chamber events which align with the marketing strategy of the member.
Assist with creation of newsletter articles. 
Develop additional revenue streams with the approval of the Executive Director and Board of Directors.

Assist in coordinate call efforts with the Ambassadors, Board of Directors and Executive Director.
Assist with the coordination of bimonthly member orientation program.
Assist with coordination of programming which builds member-to-member connections.
Work to identify marketing opportunities including sponsorships, programming and events.
Assist in the coordination of the annual member retention program according to goals established by Executive Director and Board of Directors.

Proven sales experience, including regular sales goal attainment and appointment setting, preference is given to B2B sales experience.
Planning, developing and executing sales strategies with the approval of ED.
Excellent communication skills, both oral and written.
Strong public speaking/presentation experience.
Excellent professional skills.
Ability to multi-task and prioritize deadlines.
Strong organizational skills and proven ability to work independently.
Ability to work within a team structure.
Working knowledge of our community preferred.
Experience with membership organization preferred.
Additional duties as assigned by the Executive Director.

Education and Experience
Bachelor’s Degree in related/appropriate field.
Minimum of 2 years’ experience in related field.
Proven sales record in increasing growth/revenue.
Experienced in database management and Microsoft Office Suite.
Experienced in social media outlets: Facebook, Twitter, Instagram, etc.

Send cover letter and resume to the MCCC at 1520 N. Franklin Street, Christiansburg Virginia 24073 or send electronically to Applicants must go through drug and alcohol testing and be willing to submit to criminal background check. Applications will be reviewed until the position is filled.
Contact Information